![]() ![]() If presented, enter the current passcode or draw the unlock pattern. From the home screen, select the applications tab (located at the bottom of the display).I recommend trying this first before the factory reset. ![]() I also listed an alternative method for unlock your phone below. Remember, performing a hard reset will remove ALL data including the Google account, system data, application data, application settings, and downloaded applications. ![]() I will post some steps to reset your phone back to factory settings. I know this is frustrating because it stops you from accessing other option on your phone. Your issue was posted a few days ago, so I wanted to know if you were able to get your issue resolved. Joeyhoneycutt, I see your trying to unlock your screen and looks like you were experiencing some issues. ![]()
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